Version 1.0 · Jurisdiction: England and Wales
Platform: Playvera
Operator: Playvera Technologies Limited
Playvera is committed to promoting the safety, welfare, and wellbeing of all children and young people using activities listed on the platform.
Playvera acts solely as a booking and club management platform and does not directly deliver activities. The responsibility for delivery and safeguarding remains with each activity provider.
This policy sets out the safeguarding and compliance standards expected of all clubs, schools, coaches, and activity providers using Playvera.
All providers must comply with:
All clubs and providers listed on Playvera remain fully responsible for:
Playvera does not replace the provider's legal safeguarding duties.
All staff, coaches, volunteers, and adults working directly with children must hold the appropriate enhanced DBS checks where required by law.
Providers must ensure DBS certificates are:
Playvera may request evidence of DBS compliance.
All clubs must hold valid and adequate insurance including, where applicable:
Providers must ensure insurance remains active at all times.
Providers must complete suitable risk assessments for:
Playvera may request copies of risk assessments where concerns arise.
Clubs must report serious incidents involving:
to Playvera as soon as reasonably possible.
Recommended reporting window: within 24 hours.
Playvera reserves the right to conduct additional checks and platform reviews. This may include requests for:
Where urgent issues arise, clubs may be contacted via:
Clubs will normally have 24 hours to respond.
Playvera reserves the right to:
where safeguarding or compliance concerns exist.
This includes failure to respond within required timeframes.
Immediate suspension may occur where child safety concerns arise.
Clubs must not misuse booking data.
All parent and child information must only be used for:
Attendance registers are deleted 30 days after club completion in accordance with Playvera policy.
Playvera is a technology platform only.
The club remains solely responsible for:
Playvera accepts no responsibility for the operational conduct of third-party providers.